Caravan Repairs Brisbane

Had a prang in your beloved caravan? Has hail got your RV worse for wear? We'll get you VanGo-ing again in no time. If you've got an RV or caravan insurance repair, be sure let your insurer know that VanGo Caravan Services at Underwood is your number one choice for caravan repairs. You have the right to select your repairer. We work with all insurance companies across Australia including Suncorp, RACQ, Ken Tame, APIA, Allianz and more. If you're unsure how to get started or need a helping hand, give our friendly team a ring on (07) 3209 5044 and we'd be happy to help you through the process.

Ask us about your caravan repair

 

I've had an accident in my caravan, now what do I do?

If you are safe and not in any danger, take some photographs of the incident as you may need these later. If you are in immediate danger or need medical assistance after an accident, always call 000 and move yourself and others to a safe location. 

1. Contact your insurer and lodge a claim.

As soon as possible, contact your insurer to start the claims process. Tell your insurer VanGo Caravan Services at Underwood is your preferred repairer when lodging your claim. You should receive a copy of your claims number within 48 hours, usually by email. Be sure to keep a record of this! 

Working with these insurers & more

2. Call VanGo next.

Give our team a ring on (07) 3209 5044 after you've lodged your claim. It's important to call us so we know to expect your claim to arrive from your insurer and we have all of your correct details so there's no delay in the process.

3. We'll assess your caravan or RV.

VanGo will arrange a time to come out to you for a comprehensive quote or to come and collect your RV or caravan if you require. Our team member will photograph your caravan or RV and assess the damage. We'll take down all the detail your insurer will need to know to get the caravan repair process going. VanGo will send off the assessment to your insurer and let you know what the response is.

4. Your insurer will authorise the repairs.

Once your insurer authorises the repairs, you can also make the best of a bad situation and add in some caravan modifications. Our team of experts have done some incredible caravan renovations and restorations! We will book your caravan in at our repair centre for a specific date and time for you to drop it off. If you require assistance getting your caravan to our centre, please let our team know.

5. Our team will get to work on your caravan repair.

VanGo will let you know how long to expect your repairs to take. We'll keep you up to date if anything changes during the process.

6. You're back and ready to get VanGo-ing again!

Your caravan will be ready to collect from our repair centre washed and detailed, spotless inside and out and ready for your next adventure.

Caravan Repair FAQs

Help! I'm still away and I don't know how to start the process.

We're here to help. Take some photo of your caravan or RV so we can start assessing the damage and help you begin the claims process. Call our team Monday to Saturday on (07) 3209 5044 and one of our team members would be happy to help you through the procedure.

How long do caravan repairs normally take?

Great question! Some repairs only take a couple of days where as more extensive damage can take weeks or even a few months. It depends on availability of parts, supplies and our workshop. VanGo will let you know what to expect when your caravan is booked in.